Get in Touch With Us
Got a question about a review, spotted something that needs updating, or want to suggest a casino for us to look at? This page covers how to reach the team behind mytongallery.co.uk and what kind of messages we're best placed to help with.
How to Reach the Team
Email is the best way to get in touch. Send your message to [email protected] and a member of our editorial team will read it and reply personally — we don't rely on automated responses for genuine enquiries.
Include a short summary of what your message is about in the subject line. If you're asking about a specific brand, mentioning its name — for example one of the operators covered on our Best Non GamStop Casinos 2026 page — helps us answer faster.
What We Can Help With
We welcome messages on a range of topics connected to what we cover on this site:
- Questions about our reviews — if anything about how we've described a brand, its bonus terms, or its game selection isn't clear, ask and we'll clarify or check it again.
- Corrections — bonus offers, wagering conditions and site details at casinos not on GamStop change fairly often. If you notice something on our site is out of date, tell us and we'll look into it.
- Suggestions for coverage — if there's a new non Gamstop casino, a payment method, or a topic around betting sites not on Gamstop you'd like us to write about, we're glad to hear it.
- General feedback — positive or critical, feedback from readers shapes how we compare and rank sites.
- Partnership or business enquiries — if you represent a casino brand or a relevant business and want to discuss working with us, introduce yourself and explain what you have in mind.
What This Page Is Not For
We're a comparison and review site — we don't operate any casino, hold player funds, or process deposits and withdrawals. If your enquiry is about an account, a payment, or a bonus at one of the operators we list, such as Betmica, Kikibet or Smash Casino, that has to go directly to the casino's own customer support, since only they can access account details or resolve transaction issues. Our team can point you toward general information about how these sites work, but we can't act on your behalf with any operator.
Similarly, if you're asking about the practicalities of self-exclusion or the rules that apply to gambling in Great Britain, we're happy to explain how things generally work, but we're not a regulator and can't give personal legal or financial advice.
Response Times and What to Expect
We aim to reply within two working days. During busier periods — for instance shortly after we publish updates covering new casinos not on Gamstop — it may take a little longer, but every message gets a genuine reply from someone who has actually read it.
If your enquiry needs input from more than one person on the team, we'll say so and give you a realistic idea of timing rather than leave you guessing.
A Note on Accuracy and Player Wellbeing
We check the details on this site regularly, including bonus terms, editorial ratings and the games and payment methods listed for each brand, but offers and terms at operators can change without notice. If you've relied on something we published and found it didn't match what the casino actually offered, we want to know — it helps us keep the site accurate for the next reader.
If your message touches on wanting extra support around your own gambling, let us know in your email and we'll point you towards general information and resources, alongside details on how self-exclusion tools work at operators not covered by GamStop.
Reaching us is straightforward: write to [email protected] with a clear subject line, and a real person on our team will get back to you. We appreciate you taking the time to contact us, and read every message that comes in.